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Responsibilities:

• Drive Continuous Improvement Framework within the vertical(s)/Accounts(s)
• Drive Quality Net Savings in the aligned vertical(s)/Accounts(s)
• Drive VBM & Playbook processes across aligned vertical(s)/Accounts(s)
• Contribute client/customer reviews/meetings
• Do goal setting with the team and ensure effective and measurable reviews and feedback mechanisms
• Follow appraisal and feedback mechanism
• Initiate best practice sharing across the team
• Drive a culture of data-based decision making
• Conduct Training & workshops on Key Continuous Improvement Methodology like LEAN, Six Sigma WB/YB/GB, Kaizen, VBM etc. and enable DNA building for the organization
• Work cross-functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts 

Qualification:

• Trained GreenBelt in Lean Six Sigma 
• Experienced in Process or Continuous Improvement
• Strong verbal/written communication and facilitation skills.
• Strong interpersonal skills and experience demonstrating successful customer/client relationship management.
• Knowledge on other standard quality frameworks such as Six Sigma processes
• English skills at min. C1 level

You get:

• Wellbeing and health: we provide a private medical care, Multisport cards, internal SitelFit program - promoting activity
• Rest: we subsidize the holiday
• Giveaway: Christmas - vouchers or additional cash on the account, layettes for newborns, gifts on the occasion of Children's Day
• Fun Management: integration meetings (during the pandemic we use modern streaming channels), Fun Management program - monthly events in each department/project
• Development: free access to modern training platform for every employee, development programs - 95% of our managerial staff is from our internal promotion
• CSR: - we care not only about ourselves. We are happy to help those in need.
• Language Course: - you don't speak Polish? Join us and sign up for the lessons we organize.