Strona główna

• Excellent communication skills, both verbal and written
• Good understanding on the end to end process for Report to Record as per local accounting principles
• Should have hands on experience in handing contracts, Interpretation of the contract and understanding key elements of the contracts with relevant terminology
• Support in monthly, quarterly and annual financing management reporting
• Support in budgeting and forecasting activities
• Perform variance analysis for senior stakeholders like plan vs actual, actual vs prior year, actual vs forecast etc.
• Assisting in revenue & cost analysis
• Support in preparation and reporting of financials - P&L and Balance Sheet
• Ensuring that transactions are booked according to accounting policy (preparing journal vouchers: Cost / Revenue Accrual, Cost allocations, Reclassification, bank transactions postings) 
• Supporting month-end closing activities including bank and balance sheet reconciliation
• Performing day-to-day general ledger operations: on-going journal entries, bank Journals
• Plan and execute daily activities ensuring completion accurately and as per deadlines
• Assist in managing several KPI's related to financial models and client satisfaction
• Manage key stakeholder expectation with zero escalation
• Reviewing processes and suggesting/ implementing improvements & changes to current procedures
• Addressing ad-hoc queries in a timely manner and actively manage expectation with stakeholders around ad-hoc requests
• Ability to handle and respond to customer queries/disputes. Acknowledge and resolve escalations on a priority basis with proper RCA and control plans
• Diligence in updating the SOP documents regularly with change controls
• Excellent knowledge of MS Office (particularly Excel)
• Comfortable dealing with numbers, huge data inputs and processing of financial information
• Good analytical skills with ability to create forecast reports based on the data provided
• Process governance – effective controls in place, (SLA, operational parameters, policy compliance with leave)
• Work with internal and external customers to understand the quality gaps and take responsibility in bridging these gaps
• Maintain current understanding of policies and procedures
• Initiate and drive process improvements to ensure adequate value to the client and process
• Maintain up to date Process documentation, Training Modules and Certification modules
• Client management on day to day operation
• Conduct and lead the process reviews with Client providing comprehensive update on the process updates

• B.Com/M.Com/ MBA/ CA.
• 3 - 7 years of BPO experience with at least 5 years in Finance and Accounts domain.
• High Level computer skills in MS Office especially Excel
• Production Management - Production & Quality
• People Management
• Supervisory skills; Delegation & Control
• Reporting skills
• Local language skills

Required

• Written and Verbal Communication Skills
• Good Innovation mind set
• Strong analytical ability
• Attention to detail
• Functions effectively within team
• Accuracy, ability to operate a system to perfection and persistence in routine work
• Client communication skills on day-to-day operations.
• Presentation skills
• Training skills
• Confidentiality
• Open to working in shifts

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.